Warranty promise - Money Back Guarantee

Money back guarantee

At CHOETECH, our priority is to make certain of your 100% satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to CHOETECH within 30 calendar days of receipt of item(s). Claims for damaged or missing items must be received within two business days of receipt of merchandise. All return items must be in new and unused condition, in original packaging, and be accompanied with a return authorization number.

 

Product Warranty Term

All new* CHOETECH hardware products carry a 18 months Limited Warranty from date of purchase against defects in materials and workmanship.

 

Exclusions and limitations

By purchasing at CHOETECH, whether you place your order online or by telephone, you acknowledge that you have had an opportunity to review CHOETECH’s warranty terms, have done so to the degree you need to be familiar with them, and you accept their terms and conditions, including the limitations, exclusions, and disclaimers in them. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the disclaimers, exclusions or limitations may not apply to you, and you might have additional rights.

Except for the limited warranty expressly set forth [above] or to the extent restricted or prohibited by applicable law, CHOETECH expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that CHOETECH shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on any CHOETECH product. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the CHOETECH product.

  

Warranty Service

We promise that your product will be defect-free in materials and workmanship. No warranty, expressed or implied, is made regarding any product’s merchantability or fitness for a particular purpose.

 

Documentation

To help ensure warranty claims are for genuine CHOETECH products, our technical support department may require a receipt to complete your claim. If a receipt is required, you will be emailed requesting a copy be attached and sent to us via email.

 

Repair and replacement

We will, at our discretion, repair or replace any product that proves to be defective in material or workmanship. If your product is no longer being manufactured or is out of stock, we may replace your product with a similar or better product at our option. If you return your product within the first 30 days of purchase, you will receive a new replacement unit. Replacement units that are sent for products that are returned to CHOETECH after the first 30 days of purchase may be refurbished units of similar cosmetic wear.

 

Get the warranty-ball rolling

To get your warranty product covered you’ll need to fill out the following form here. If you have problems or questions, please email us at support@choetech.com.